WhatsApp falls under the scanner of the Indian watchdog because of cartel allegations

WhatsApp falls under the scanner of the Indian watchdog because of cartel allegations


WhatsApp has been testing its WhatsApp pay service hurdle in India since 2018, but regulatory hurdles and compliance issues have prevented a broader start so far. In another setback, India's antitrust watchdog is investigating a complaint against WhatsApp for abuse of its dominant position.

The Indian Competition Commission (CCI) is investigating a complaint that WhatsApp Pay will allow Facebook's own messaging platform to abuse its dominant position and to impose its payment service on users. If you're not familiar, WhatsApp Pay is a bundled service that allows users to make payments using WhatsApp's chat feature.

However, the review process is still at an early stage and a final decision has yet to be made. Reports Reuters . India is WhatsApp's largest market with over 400 million users. The launch of its payment service gives WhatsApp an immediate advantage over competitors such as Google Pay and SoftBank-based Paytm, two of the most popular digital payment platforms in India.

Source: Reuters



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